Maintenance in Iluka is carried out to a higher standard to that of other suburbs within the City, this is funded through an additional levy, the Specified Area Rate or (SAR) which appears as a separate line item on the rates statement for all Iluka residents.
Maintenance is carried out by private contractors who report directly to the City of Joondalup under the terms of the maintenance contract. A Service Level Agreement is in place between The Iluka Home Owners Association and the City of Joondalup which ensures that maintenance is carried out to the agreed standard and provides the maintenance sub-committee of the Association direct input into maintenance operations.
The annual maintenance budget is agreed upon between the City of Joondalup and the Association based on the budgeted expenditure for both ongoing maintenance and replanting which mast take place from time to time, particularly in the older areas of Iluka. The individual SAR contributions are arrived at based upon the rated value of each property.
The SAR level has seen a modest increase for the 2016-2017 financial year to allow for the inclusion of new areas and further upgrades to older landscaping locations and aged grass in coastal parks.
SAR funds can only be spent within designated areas which include the entry approaches into Iluka, roundabouts, traffic islands and public verges (i.e.: those which do not front private properties).
The following SAR Review document provides further detail as to how your SAR contributions are spent and includes maps which highlight the areas currently covered by the SAR.
Not all of Iluka is covered by the SAR. Maintenance is initially the responsibility of the developer (Satterleys) for a designated period of time, typically 3 to 5 years, after which an area is handed over to the City of Joondalup and then falls within the SAR.
Special projects funded from the SAR, including the redevelopment of Discovery Park and Burns Beach verges, are periodically reported on the maintenance projects page. There has also recently been significant work carried out across a number of roundabouts and verges throughout Iluka consisting of replanting, mulching and removal of dead shrubs. The SAR also funds mowing and weed treatments which are carried out on a more frequent schedule than what would otherwise be the case.
As you are paying additional contributions for the enhanced level of maintenance then it is reasonable that you should expect that your money is being spent effectively. If you notice a maintenance issue, whether it is maintenance that has not been carried out satisfactorily or requires urgent attention, you are able to report it directly to the City of Joondalup through the online Customer Request System (CRM).
We would encourage all residents to make use of this facility. The committee regularly meets with CoJ Maintenance representatives to review the maintenance being carried out.
Click Here to go directly to the CRM system.